Consumer Promise
Refund Policy
Last Updated: January 11, 2026
01. Quality Guarantee
We pride ourselves on 100% purity. If you receive a product that is damaged, leaking, or fails our quality check, we offer an immediate, no-questions-asked refund to your wallet.
02. Refund Window
Due to the perishable nature of dairy, all quality concerns must be logged within 4 hours of delivery. This ensures we can trace the batch and maintain our high standards.
03. Freshness Variance
As our milk is raw and unadulterated, slight variations in cream level may occur based on the season. This is a sign of purity and is not eligible for a refund unless the product is sour or curdled.
04. Wallet Credits
Approved refunds are credited to your Haryana Dairy Dairy wallet instantly. You can use these credits for any future subscription or one-time purchase.
Dispute Support
refunds@haryanadairy.com